Frequently Asked Questions
Essential information regarding your Ann Demeulemeester shopping experience.
Which payment methods do you accept?
We accept major credit cards including Visa, Mastercard, and American Express, as well as specialized payments such as PayPal and Apple Pay.
Where does Ann Demeulemeester ship?
We offer worldwide shipping via premium couriers. Delivery times and shipping fees vary depending on your location and will be calculated at checkout.
What is your return policy?
Items may be returned within 14 days of receipt, provided they are in their original condition with all tags and packaging intact. Please note that certain items may be final sale.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number to monitor your shipment's progress in real-time.
Are your products authentic?
All products sold on our official website are guaranteed to be 100% authentic Ann Demeulemeester designs, crafted with the highest quality materials.
How do I determine my size?
We provide a detailed size guide on each product page. Our collections typically follow European sizing; for specific fit inquiries, please contact our customer service team.